Quality policy

 

 

The management of Fundiciones Balaguer S.A publicy informs its commitment to quality

 

“The quality policy established by Fundiciones Balaguer S.A. is focused on the achievement of its main goal based on satisfying its clients’ expectations and needs, by guaranteeing them that acquired products meet the expected safety, composition and durability standards and by involving the company staff for this.

Fundiciones Balaguer S.A. guarantees the achievement of these standards given that its products are subject to quality control in every single stage of the production process by using the most advanced measurement products on the market.”

 

Products

 

Our goal is to provide the highest quality to all the clients worldwide by guaranteeing our products durability and delivery times agreed with the client.

Fundiciones Balaguer S.A. is always committed to meet the client’s needs and requirements.

 

Global quality standards

 

Fundiciones Balaguer S.A. is committed to continuously improve the product quality, the processes and the quality system.

Given that all Balaguer products are designed and manufactured at our own facilities, the production and quality processes are shared for all of them.

 

Communication with clients

 

Fundiciones Balaguer S.A. is committed to foster communication with the client, by paying special attention to the feedback provided by them regarding our products and services quality. We use these communications in order to improve their quality. The company is committed to improve the client satisfaction by using the mentioned feedback.

 

Our production process

 

We, the company, are committed to guarantee the superior quality of our products by using the feedback given by our clients and applying the existing regulations. At the same time, we will develop continuous improvements regarding quality control of the raw materials, the foundry, machining and packaging process of our products.

 

Raw materials

 

As part of our mission to offer the highest quality products, the company is committed to carry out strict controls to all the raw materials used at the production process. To do so, we check by a double verification process that the materials used guarantee the achievement of the goals established by the client as well as by the internal quality guidelines established by Fundiciones Balaguer S.A.

 

Quality control

 

Fundiciones Balaguer S.A. is committed to check products at every stage of the production process to ensure that the finished product meets the client’s specifications. The company guarantees that the measurement tools used at every stage of the production process controls are regularly checked in order to guarantee their reliability.

As part of the company commitment to only offer the highest quality to the clients and achieving the expected technical requirements, the R&D department of Fundiciones Balaguer S.A. continually makes improvements to the measurement systems by developing, if necessary, more advanced tools than the ones currently available on the market.

 

Our facilities

 

Given that all Balaguer products are designed and manufactured in our own facilities, the production and quality processes are shared for all of them. Thus, we can always guarantee that the finished product meets the client’s specifications and quality and safety are never at risk.

 

Regular controls

 

Fundiciones Balaguer S.A. guarantees that its machining systems, facilities and equipment are constantly checked.

 

Control changes

 

The company guarantees that all changes regarding equipment, raw materials, compositions and process will be documented and notified in order to ensure that products quality is never at risk. The changes described can be carried out as a result of changes on the clients’ needs, the industry regulations or improvements at the production and delivery process.

 

Our team

 

All Fundiciones Balaguer S.A. staff is involved in the company’s mission to offer our clients the best quality, so they are a key element in every stage of the production process.

 

Proper training

 

Fundiciones Balaguer S.A. is committed to offer all its employees the suitable training for every position, by guaranteeing that all members of Balaguer team develop their work within the suitable safety and quality conditions.